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Job: Account / Project Managers

Active since 18-04-2015 Job category Marketing
Location Lagos Level -
Educational level Bachelor / Graduate Employment type Permanent contract
Hours 0 Salary -

Our client is a Visual Brand Communication agency specializing in integrated marketing communications, offline advertising and consultancy. They are seeking to hire Account / Project Managers responsible for managing client accounts, client project delivery and business development. They will also work closely with the Business Directors to research and develop new products.


Client Services

  • Develop and maintain partnership with clients.
  • Determine client services requirements by maintaining contact with clients; visiting operational environments; conducting surveys; benchmarking best practices; analyzing information and application.
  • Grow revenue profitably by actively cultivating client relationship for retention and increased share of wallet.
  • Achieve objectives for client satisfaction by contributing client service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and standards; resolving problems; completing audits; identifying client service trends
  • Prepare monthly reports and statistical representations of client accounts to the directors.

Project Management

  • Prepare detailed project plans, timelines and schedules to meet approved project objectives.
  • Establish project scope, implementation schedule and cost objectives in conjunction with other functional groups.
  • Make sure projects happen on time and achieve client objectives regarding scope, quality, timing and budget - to the highest standard
  • Manage overarching project delivery timelines
  • Identify risks and provide solutions
  • Manage substantial project budgets and resource
  • Ensure clients are proactively managed and know the status of projects at all times
  • Provide progress reports to Directors regarding project status, communications and issues
  • Develop positive relationships with clients, sub-contractors and freelancers.
  • Provide valuable input internally to maintain and improve the overall level of project management within the organisation

Business Development

  • Develop and implement the company’s market expansion strategy to ensure year on year growth. In assigned portfolio.
  • Maintain and grow the company’s current leadership position amongst current clients and potential clients across markets by developing winning proposals.
  • Build and manages sales pipelines for on his/her assigned markets. This includes quality control and being accountable for all BD outputs created and submitted for own focus markets and sectors
  • Lead prospective client engagements and other related meetings, focusing on meeting the ‘right’ managers to push forward any proposed initiatives and proposals.
  • Ensure regular, timely and professional follow-ups.
  • Deliver any relevant sales / business-case presentations for various prospective clients alongside the directors
  • Responsible for regularly updating relevant BD and marketing materials, ensuring accuracy, consistency and professionalism.

Product & Service Innovation

  • Work with business directors and team members to innovate and package new products and services for designated customer or market segment.

Knowledge and Skills

  • Knowledge of client management, sales, project management, team and quality management systems.
  • Proven ability to deliver inventive, effective solutions on time, on budget
  • Capable of managing diverse group of people in an intense, idea-charged environment (both internal and external resources)
  • Able to perform under pressure… wear multiple hats, juggle many balls without compromising quality
  • Excellent people skills, confident presenting in meetings and managing clients
  • Highly organised and detail orientated
  • Knowledge of regional markets and related information including top companies, public sector players and civil society organizations; must demonstrate understanding of organizational hierarchies, connectivity and influence.
  • Excellent computer skills – able to use Microsoft Office to a high standard, Proficiency with Project Management and Excel software, preferred
  • Possess strong problem-solving and communication skills
  • Seeking to thrive in an entrepreneurial, creative environment

Qualifications and Experience

  • Bachelor Degree from an Accredited University
  • Minimum of 3 years experience , with a proven agency background who have managed and delivered a wide mix of marketing projects, .with proven expertise in:
  • Client services management, business development and project management including from client pitches, proposal writing, ongoing relationship building, and contract signing.
  • Managing creative projects across an integrated team
  • Project management or production management
More information
This listing is a full-time job

Job category Marketing
Industry / Industries Advertising / Communications / Media
Region Nigeria
Keywords Client Services, Advertising, Maketing, Account Manager, Project Manager

Contact information

Name Ladi Ekundayo